Cancellation and Refund Policy

At Majestic Krishna Mart, we strive to provide you with high-quality products and exceptional customer service. However, we understand that sometimes things don’t go as planned. Please review our Cancellation and Refund Policy below.

1. Cancellation of Orders

• Before Shipment: If you wish to cancel your order before it has been shipped, you can do so by contacting our customer support team at [+91 7351133000]. In this case, we will initiate a full refund to your Account Within 2-3 business days. 

• After Shipment: Once the order has been shipped, it cannot be canceled. You may need to follow the return process once you receive the product.

2. Refund Process

• Eligibility for Refund: Refunds are processed in the event of the following:

  • Damaged or defective products received.
  • Incorrect items delivered.
  • Products not matching the description on the website.

• Refund Request: To request a refund, please contact us within 7 days from receiving the product with the following information:

  • Order Number
  • Reason for Refund
  • Photos or videos of damaged/incorrect items (if applicable).

• Refund Method: Refunds will be Credited in Your Account within 7-10 business days, depending on the payment provider.

3. Returns

• Return Eligibility: Returns will be accepted only in case of damaged or incorrect products received. The product must be in unused and original condition with all tags and packaging intact.

• Return Process: To initiate a return, please contact us at [+91 7351133000] with your order number and photos of the product. We will guide you through the return process.

• Return Requests Will be Accepted Within 2-3 business days

4. Non-Refundable Items

The following items are non-refundable:

• Products that have been used or altered in any way.

5. Shipping Charges

• Shipping Fees: Shipping charges are non-refundable. If your return is due to an error on our part (damaged/incorrect items), we will cover the return shipping costs.

For any further inquiries or to initiate a cancellation or refund request, please contact us at: Phone: [+91 7351133000]